Date: 3/23/26

Duration: 28:55

Guest: Joel Benson Owner / Operator of Chick Fil A Hendersonville, NC

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Summary:

In Episode 26 of Living Local with Frisbee Real Estate, Ed sits down with Joel Benson, the longtime owner-operator of Chick-fil-A in Hendersonville, North Carolina, for a conversation about leadership, community, resilience, and what it takes to build a business that people trust.

Joel shares his remarkable Chick-fil-A journey, which started at 16 years old in Tennessee and led him through stores in Colorado, St. Louis, and Nashville before opening the Hendersonville Chick-fil-A in 2001. Now, as Hendersonville Chick-fil-A approaches its 25th anniversary, Joel reflects on why this community became home and why he still loves serving it after more than 30 years with the brand.

One of the biggest takeaways from the episode is how unique the Chick-fil-A operator model really is. Joel explains that becoming an operator is highly competitive, often compared to getting into elite universities, and that the process takes years. While operators run their restaurants like owners, Chick-fil-A carefully selects leaders who align with the company’s long-term values and customer-first mission.

The conversation also dives into Hurricane Helene and its impact on Hendersonville. Joel shares how one of his Chick-fil-A locations on Spartanburg Highway took on several feet of floodwater, while the other store was left without power for days. On top of that, his own home was heavily affected by landslides and road damage. Despite the devastation, Chick-fil-A corporate sent in major support, helping restore the flooded restaurant and reopen in roughly two weeks, allowing the team to get back to serving first responders, volunteers, and the local community during a critical time.

Joel’s story is not just about chicken sandwiches. It’s about servant leadership, faith, team development, and investing in people. He talks about how meaningful it is to help young employees grow, and Ed notes that all three of his children worked at Chick-fil-A and benefited from the experience. For Joel, success is not just measured in sales, but in helping team members become better prepared for life beyond the restaurant.

They also talk local favorites around Hendersonville, with Joel recommending:

  • Pie Squared for pizza
  • Brooks Tavern for burgers and comfort food
  • Postero for a higher-end meal
  • Mountain Deli for downtown lunch
  • Outdoor spots like Bearwallow Mountain, Jump Off Rock, and local agritourism destinations like Grandad’s Apples and Stepp’s Hillcrest Orchard

Joel also shares that Chick-fil-A continues rolling out new menu items and seasonal offerings, with mobile app users often getting early access and rewards.

If you’re in Hendersonville, NC, you already know Chick-fil-A is a local staple. This episode gives listeners a behind-the-scenes look at the person leading it, and why his commitment to service, excellence, and community has made such a lasting impact.

 

As always, keep living local.


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Transcript:

Ed (00:22)

Hey, thanks again for tuning in and watching with us today. Our special guest is Joel Benson with Chick-fil-A. You may recognize him from just going to Chick-fil-A, but you may not. But this is the man, the myth, the legend. Joel, thanks so much for joining us. Well, it's my pleasure. My pleasure to be here. You had to throw that in. I mean, it's just part of the own cab now. It is what it is. So give us a quick overview who you are, what you do. Quickie. OK, well, I do work with Chick-fil-A. That's how a lot of people know when they see me on the app.

 

We get some stuff. I do recommend being mobile after you. It is a great you get lots of free You do get lots of freebies, but you have to love the store though first Yeah, I've been you do have to like me like the store But yeah, I started when I was chick-fil-a and 16 years old. It's I fell in love with it didn't think this is where the Lord would have me but here I am 30 plus years later still getting to do this so I've been married for 34 years and Excited about that 35 and in October we celebrate so awesome

 

six incredible kids. have four biological kids. We adopted two from China and so four of them are married. Three of them got married last year. Gosh. Yeah, big time. And then my youngest is a sophomore in college at Grand Canyon University. So those are the kind of the crux of who I am. getting old. I guess so. I don't know how it happens. Everybody else around me gets old. I seem to stay the same. So yeah.

 

What's your story with Chick-fil-A? So you're not from here, right? No, Most of my growing up I did in Tennessee in Maryville outside Knoxville. That's where I started with Chick-fil-A in a mall store there. And truth be told, I just fell in love with it. It was, was blessed because all the way through high school and college, it's like, this is the path. I can do this. I don't know what else I can do, but I can make a chicken sandwich. And so I just, I fell in love with it. I had an operator, an owner operator that showed me anything I wanted to know about the business. And so.

 

I really was blessed. And so all the way through college, I knew this is what I wanted to pursue. And after I graduated college, ran a couple of stores, ran a store just temporarily out in Boulder, Colorado, which I always thought I'd be out West. And then when I got out there, I was like, this ain't where I need to be. I love out West. I love visiting out there. But then I ran a store in St. Louis for a little while, big city, and ultimately became an owner operator in Nashville. I was there for about six years, but always in my heart.

 

I was looking for someplace, someplace that had four seasons. It was in the mountains, little bit stronger winter than I had just a beautiful area. And one day Chick-fil-A called me and I said, why don't you go home and try to find Hendersonville, North Carolina on the map. And I did, I'd left the store and I went home and I age 13, this thing. And I was like, it's right there. So blessed to be able to come here in 2001 to open up the Chick-fil-A. celebrate 25 years this year in this community.

 

love this place. ⁓ absolutely love it and no matter where I go and how I travel I'm never disappointed to come back home. I agree. I think at one point we thought we'd leave the area but it's where we want to be. Great community. So how does it work with Chick-fil-A? it harder now or was it harder then to become an operator? there's no way I could become an operator today I think. It is so hard. People say it's harder to get into.

 

to Chick-fil-A than it is to get into Harvard and some of the Ivy League schools. It's really difficult because we only open about 150 stores max. We used to only open about 125 a year. We have no debt. We try to run everything like that as Chick-fil-A goes. And each store is individually owned and operated. So I'm the owner operator of your Chick-fil-A's of Hendersonville, the two that are here. But I don't necessarily have equity in the business. When I leave Chick-fil-A, and I will at some point in time.

 

when the passion dies or whatever, someone else will come in and run those restaurants. so Chick-fil-A is very ardent about selecting talent. So they spend a lot of time making sure and that process takes about two years to go through to become a Chick-fil-A operator. And I've had a few that have gone out and become Chick-fil-A operators. We got one in the waiting for a final interview now to do that too. So it's still an incredible organization. And once you get in, it's almost equally as hard to...

 

If you don't screw up on a couple of key things, you're going to be there. They'll help you and they're great family. So I have this support of Chick-fil-A, but then I get to do my own thing here in the community, which I just love getting to do. So this is a rabbit try. didn't think I'd go down, but did you ever look at other franchises? Or it's not even a franchise, I guess, but it's kind I was asked that question. I get executive coaching to help me be the better version of myself. And they were like, well, hey, if you could make...

 

make more money or do this with somebody else. I was like, I've never, my mind doesn't think about money. Not even when I was a kid. I didn't know if I got a raise. just, it's a, it's a resource and you can always get more of it. You just got to figure out how to do that. So it wasn't about that for me. I, I just loved Chick-fil-A. I had the opportunity to go out. A lot of people don't know this. We have a charitable organization in Chick-fil-A. It's life shape and there's wind shape and there's things for marriage and there's things for

 

stuff but when you've been entrusted our corporate purpose to be a faithful steward of all that we've been entrusted and to have a positive impact on all that come in contact with Chick-fil-a we have ⁓ Countless stories of our success. We get invited around the world so we've Chick-fil-a sends people to 45 different countries around the world and we invest in Countries and people and leadership and we teach leadership principles and business principles when you're successful

 

they invite you, you get to share with them. So, yeah, we operate this business on biblical principles and it works. so we've, incredible. I mean, we've had incredible. So I've had a chance to do that in different countries around the world and it just deepens the love that I have. It's like me and Chick-fil-A, it's like at the cellular level. no, it's not, there's so much more to that. So no, I would never, I don't ever see myself. I might do other things and I always encourage people to kind of grow your portfolio of.

 

of engagement and passions and such, but I love this brand. do. That's great to hear and know. sure everybody can say that. we're recording this in 2026. Hurricane Helene hit us in late 2024. So how did it affect you professionally and personally? Holy cow. I was actually asked by somebody. They said, you got to ask Joel about that because this story is deep. Well, it is deep. And one of our stores was flooded.

 

So the newer store on Spartanburg Highway was underwater. And how much underwater? never like four feet. So it was weird because pieces of the back of the restaurant were had floated, somehow move migrated to the front of the dining room. And I can see the pictures before we lost power. Meanwhile, at home, I had experienced two different landslides by God's grace. It's like he had put his hands around my home and.

 

And like in Job when he said, who told the waters this far, you may come and know further? That's what he did because there's no reason, And not everybody has that story. And I share that just in humility. But we have debris all around our house and we were hiking in and out of our house for four months. We lost our driveway. There was no way to get in and out. We were trapped because we had to get permission from another. Meanwhile.

 

I feel the responsibility of nearly 200 team members. What is going on with them? What is happening? How, how are we going to be able to serve our community when our stores are out of power and one of them's flooded? I'd never been through anything like that. And literally by the time I was able to hack my way out of the property, find a way to get into town, which wasn't easy. Nope. Like every road was blocked. I got there and there were people in my parking lot. just told the story with Chick-fil-A. They came in and did some filming.

 

And there were trucks and trailers and quite honestly, thought I'm, I'm getting looted. I was like, I'm getting looted. that like, I'm, I didn't know what to do, but I walk in and it's guys just pulling wires out of my wall. and at my, my mental capacity was so weak. mean, paralyzed is not a hard, I mean, I didn't, every place I looked, there was a big decision. Like everything was major. Everything was urgent and important. And there was a hundred of them.

 

And I thought they're stealing my copper. I didn't know what was going on. But it was Chick-fil-A. It was their facilities and restaurant development. And they had sent in an army. I don't want to go deep because I'll get emotional because it was that real. But he looked up, he said, don't worry. We're going to get you back open in no time. Wow. That's a Spartanburg. Yeah. And I was like... Yeah, it was weeks. Like two weeks. Two weeks? Yeah.

 

Two weeks we were getting to this community through our drive-through. And I documented that. I encourage you to go to our Facebook because we track that. Because I want people to know this is what it takes to do it right. And they literally gutted the walls, cut out things, replaced all of our equipment. Anything that had a motor, electronic, you can imagine if it's underwater, it doesn't bode well. so $250,000 worth of equipment shows up. That wasn't out of my pocket. That was Chick-fil-A coming to do that. Meanwhile, you see stores that...

 

Literally, the fresh market just got back open. Jimmy John just got back open. A lot of our neighbors, we hurt for them because it's like, wow. So it was a tremendous thing. But to be able to turn around that quickly and begin to feed volunteers and firemen and the people that are coming in from all over the country to do that, that's what fuels me. It's like, OK, great, we can do this. Meanwhile, the other store is out of power. It couldn't do anything. So I had one store that wasn't flooded.

 

and could be doing something, but we had no power. And the other store flooded, can't do anything. was a tough time. It really was. How long was the other store without power? Do you remember? It was out without power for over four days. And then of course you lose everything that's in there. I see. Nothing was. So you had to get logistics and then people couldn't get up here. So you couldn't get trucks and supplies and some limited things. Those that remember is like we didn't have it all. Like this is what we got and what we could get.

 

challenging. And personally, your home is still, we're year and a half out almost. Literally, I just saw the State Department working on one of the landslides above my property. And so, unfortunately, they're not coming down to clean up everything, the road debris. I've got a four-foot culvert in my front yard from the way up on the road. But they're getting it fixed, but that's a year and a half later. Yeah. And so the road's closed right past my new driveway that we had to build.

 

Fortunately had some some gracious neighbors that were like yes You can put a right away through this piece of property and it all worked out. God is good You know, and so it's process but we're still getting out from under it I was showing homes months ago around that area and it was a little you know Automatic one-lane road thing is that still set up or they've no it's totally closed ⁓ yeah our road like if you turn on to where I live, it's like road closed and it means it You can go up that road, but it's closed

 

like they're building the road again, which is great, you know, and I just said, can you build it where it doesn't fall? Because that would be great. But we can only do some But it was massive. I mean, I drove by there and like from literally the mountain just came down. And I know what you're saying. You're further down and just, yeah. It was incredible. In Psalms, it talks about, you know, that God sat on a throne during the flood and he still sits on there today.

 

And it goes on to talk about he made the mountain stand strong. And he had for hundreds of years, but now it wasn't. It was let go. And you see that you just don't, you don't think about it. You think about trees and different things, but not a mountain like disappearing. And it that's what has happened all around us. So something else. But resiliency has been great to see in our community. really has. Yep. It brings us together. It's important. All right. So we always like to ask our guest.

 

When you have visitors come to town, this is loaded for you, but three places you recommend they eat and several places they recommend, hey, you gotta go check out the area. Love it. And that's ⁓ not a loaded question. I will honestly say I love Chick-fil-A and you should eat at Chick-fil-A. I'll go ahead and say that right now. Okay. Good. I've even brought some things to leave for you and your guest responders. You want comment? We'll figure out a way to get this to you. But these, this is great stuff. So I love Chick-fil-A. No question.

 

Because you always want staples when you're traveling and people tell me all the time when I'm traveling. But I love food. I will just say that so I can answer this question. Awesome. Unashamedly. I have several and I don't want to offend anybody. When I'm traveling, I don't know about you, there's some go-tos. It's like, okay, if I was going to, usually when I'm traveling, I'm looking for some Mexican somewhere. I'd usually love a good burger somewhere when I'm going things like, and I always want to find a local place. And so.

 

There's a lot of good places I recommend. crave pizza too. My favorite pizza place in town is pie squared. I love those guys. My friends over there. It's just like, we'll drive across town for it. It's one of those. It's a good one. It's not the closest one to us, but we'll go out there. So that's a good one. So Brooks Tavern locally, they just do a really good job on a lot of great foods. And so it's kind of across the board.

 

They've got good burgers that go there. mean, candy bacon. mean, who does this? funny. You say that because you saying that reminded me. Well, it was shepherd. Your son told us about the candy bacon. been yet. I've made a habit of dating my kids from the time that they were two years old. It doesn't stop when they're adults. And I love the fact that we get to have some food. So, that's, so that, that's a good one. ⁓ so I love that one a whole lot. Now, if you want to go higher end, I mean, especially if you go to burgers like.

 

Postero does a burger for lunchtime. It is literally, I don't know what they do. It's magic, but is remarkable. had it. So Postero does great food anyway. ⁓ They do a great job putting something together and I love food as I said. So I'll just, whatever's in front of me, I'm going to put in my mouth, even though it looks strange. I'm like, radishes? I don't know. But then you eat it you're like, that is so good. I love Mountain Deli downtown. I go there a lot.

 

So those are some of my toppies. Awesome. Good list. What about things to do? People come to the area. I love the fact, you know, we've got so much to offer outdoors wise. I love getting outdoors and doing that kind of stuff. a lot of simple hikes. love Bear Wallow Mountain. So hiking up there, it's really incredible because once you get to the top, you got this beautiful little bald. Oftentimes there's cows up there, which cracks me up. I love seeing those too, but you just the view you can get and you know, you just

 

drive out, it's pretty easy to get to, so I enjoy that. I've got friends in the agritourism industry, so obviously there are times of the years, and I love how they have evolved, even since we've been here. It used to just be this one little thing, but it's just grown. So I've been great friends with granddads for a long time. They do a great job. Steps does a great job of going out there, and each one is unique and different.

 

People may have their favorites. My recommendation is like, hey, get out there and do some things. Because now a lot of people are doing things in the spring. know, the steps if you've never been out there when the tulips are going crazy. Holy cow. It's remarkable. And then granddad's got the flowers and lavender stuff that they got going on. They put it in donuts. It's like, stop. It's not just, ooh.

 

It's not just for fall anymore, man. Yeah, they're almost open year-round now. Yeah, and so which is really great because you get to really experience some great things. Kudos to them. then downtown, I love our downtown and I love how it's growing and changing a little bit back in the day. Unless you wanted antiques, you really didn't want to go downtown. But now you can just walk downtown, you shop and eat and do some different things. So I always think that that's a great thing to experience.

 

Great suggestions. Jump off rock too. mean, gosh, you could just, I just go on and on. mean, jump off's great for those that don't want to hike. You can just drive right to it. That's where I go out there. It's like, but if you want to get aggressive, they do have an, and a race you can run to the rock, you know? So yeah, I've held the flag for that before. Okay. Good for you. Yeah. It's like the torchbearer thing. All right. So those are great suggestions. ⁓

 

I don't normally ask people how they contact you, but you're a little different situation. You're not going to give out a cell phone or email, but I give it to it. It don't matter. People call me all the time. No, no, you have two stores, obviously, Sparkberg Highway and the other one always say Walmart or Sam's Club. um, so you stay in the restaurant world. I do have another question. Do you have any idea what's going to happen to the old Charlie's that's next to your. You know, I was pretty shocked that that went out and no, I've not heard anything. And I try to keep.

 

my ear to the ground. You know, it's like when they, when they took out that farm bureau thing right next to Dunkin Donuts, I'm like, what do we got here? Well, he could use a really this like, and then it was like another car wash. was like, Oh, okay. But I'm always, I mean, you hear rumblings all the time. It's the same thing. It's like the old, the old, what was it there that was on Spartanburg highway, the Kelsey's right? Yes. So they've took that out and I've heard some things, but I've not seen anything definitive, but it's like, it's going to be a coffee.

 

See? That's something I've not heard. Half of it's going to be one of those drive-through coffee places. That's not So there's like 31 flavors. Like Baskin-Robbins, it's good coffee. What? Like Baskin-Robbins, 31 flavors. Yeah. Except coffee. Yeah. And I have heard that the O'Charlie's may be either Longhorn or Texas Roadhouse, which would be really interesting. I mean, I'd like that. I mean, I could start a podcast that just Hendersonville rumors probably. You could.

 

You could, I've heard Hugh and the Goose, I've heard Five Guys, I've heard different things like that for the Kelsey Spot, I've heard about Steak Houses, but you know, there's plenty. There's plenty to go out. People are like, I bet you don't want more. I was like, competitors are competitors. And the way I look at it is if we have a service edge, if we serve our great food, we'll do it in a clean and safe environment, quickly and accurately with a smile, we're not going to be beat.

 

and I want to earn people's trust and passion and commitment. So that's what we focus on. Just get better. And then the customer demands, we get bigger. And that's how we ended up with two stores, which is a blessing. That's how you do it. I have time for one of our newer additions here. You can do whatever you want, man. I you'll do quite well. OK, all right. So this is called Finish the Lyric. OK. Do you listen to music by chance? I do love music. Good.

 

If you play a country song, I'm probably not gonna know it, Mr. FYI. Well, I'm not playing anything. That's the challenge. I'm reading the lyrics. Okay, I'm gonna And I'm not humming, nothing. It's just lyrics. But you get to choose the genre and the decade. So we have it broken down into pop, rock, country, and we even have some Christian songs. Like, Country's Out. Okay. I have a hard time finding...

 

things that I really like in that genre. I do have some. I'm not anti. It's just not my top. You better throw that out there. But top, top. Country is a favorite genre in this area. Well, it's okay. I like that too. All right. Decades, 60s, 70s, 80s, 90s, 2000, You know, I grew up in an 80s guy, so he just hit it. In fact, I taught a same school class and we were like, if you could live any time in history, these 11th and 12th graders, they were like 80s. I'm like, any time in history, guys, you can live any time. I know the 80s. Okay.

 

It is funny to see how much the kids like the 80s music. But it was a golden era. give it to me. I don't have a lot of choices here, but let's see. I'm starting with the man in the mirror. Michael Jackson, what do you got to know? You got to finish the next line. That's what I just said, though. But I know I try. I'm going to make a way. Something like that. I'm asking him to change his ways. Something like that. Change his ways. It's a good one.

 

But that's correct. Man in the Mirror, Michael Jackson. Good job. All right. That's kind of half right. You guys can't see this, but the producer over here, she'd laugh at me and I see it out of the corner of my eye. I just want her to know that. All right. Keep going. Here's another one. I want to dance with somebody. ⁓ come on. Give it to me. Want to feel the heat with somebody. Wow. That's perfect. Right. I come on. Good. She's good. And if you've ever watched her documentary, though, it's sad. I only have Whitney Houston.

 

You said 80s though? Whatever, yeah, mean it's 70s. I'm not that old. Well, let's back up to 70s. golly day, it's not good. Let's see what happens. This is so easy. This is like a softball. Don't do that because I miss it. I look like an idiot. Sweet Caroline. Sweet child of mine. ⁓

 

I don't know. Neil Diamond, sweet Caroline. There you go. That's it. See? It's a little deceiving, sir. Neil Diamond. Here's another one from the 70s. You're the dancing queen. Dancing queen. Oh, that's, you know, Abba. Yes. Which is Swedish, which I'm half Swedish. Finish the lyric is young and sweet. Yeah. Only 17. Okay, which is this is a funny side note.

 

we bought a used car, there was a CD stuck in the radio, and it was Abba's Greatest Hits. I didn't even know they had Greatest Hits, but my youngest son can sing every word to Abba's Greatest Hits, and I said, this is gonna come in handy. So we've been at some weddings, and I'm like, hit it, Clay! And he can sing it all because it was stuck in that radio. Is it still stuck in there? No, we ended up changing the radio, but that's true story.

 

All right, I got my first real sixth string.

 

jukebox hero is that what the one we're thinking about ⁓ man bought it out of five and dime nope summer of 69 yeah Brian Adams that you said 70s that ain't 70s it's 80s well you're switching genres on me see I jumped sorry I left you you did jump and leave me we're back in 80s still I jumped to the rock section which is okay rock this is tricky just a small-town girl

 

Living in a lonely world. It's awesome how you have to sing it. Is that Journey? it's Four... Journey. Journey. You're right. Don't stop believing. Uh, last one. Okay. Oh gosh. for six so far. I don't know about that. for seven. Uh, whoa, we're halfway there. Halfway there. We're living on a prep. There you go. Bon Jovi. Jovi. There you him in concert. True story there too. Was that a good concert? Great concert.

 

Which is your favorite concert? You know, this is going to be a little shocking, but I went to see Def Leppard four different times. Back in the day, he had to sleep out to be the first one to ticket master. And I slept out. I skipped school to get tickets. So sure enough, Def Leppard, they were great. ACDC, and it sounds like I'm a metalhead. ACDC was an incredible concert.

 

Yeah, I've seen Lecrae up close, also great, NF, remarkable. You would have scared me. Yeah, maybe I would have, but I had the concert coming to the school the next day. But you had hair too then, right? You know, I had a little bit of hair, ⁓ I didn't. I was never crazy. My dad was in the Air Force. Long hair was not an option in my house, so we were always clean cut. I thought I did grow hair out one time, and he told me in advance, if I ever see a ponytail or anything in your hair.

 

I will rip it out and we actually had a barber chair in our kitchen. My grandfather's porcelain. And I had a girl in class playing with my hair. She braided her hair and she put a rubber band at the end of it. And I had forgotten all about it. I mean, it was not long. It was like, you know, maybe this long. And Saturday morning I walked in and I walked past my dad. Now this sounds horrible. My parents are incredible. My dad was remarkable.

 

He literally grabbed it by the rubber band and jerked it out and held it in front. had his pony, he had a ponytail in his hands. And I was like, oh, I just walked straight to the barber chair, sat down, cut it all off because my dad's yes was his yes. No, was a no. He was a man of his word. It's just a godly man. Not, and that sounds horrible, but it was the, I was.

 

It's a funny story. just held it up. I was like, I got it. I know I did that. So that was my radical. was not, I'm not too crazy. That flipper. That's amazing. Yeah. I would have never done. And I, that's the only one I really liked. didn't, I wasn't a rock guy. I was pop, new edition. Yep. Give me a beat. I love that. I love pop rocks. Well, Joel, thanks for taking time. We're going to wind it down. Okay. Wind her down.

 

Obviously everybody knows where Chick-fil-A is, but... Come see us. A lot. Oh, what's something new coming up? I meant to ask you anything. We got tons of new products coming out this year. Right now we got the jalapeno ranch club. Which is delicious. It is so good. Surprisingly, honestly. On every platform is good. I love the grilled product. The grilled line is really, really good. So it's not as spicy as you think, but I love that with the strawberry hibiscus. spicy one? And golly, think you're sweating. Free strawberry hibiscus. You're going to get a lot of those to have some fun with.

 

A lot of other products coming out, some tried and true ones, but it's worth keep coming back. And if you're a mobile app user, we usually just launch it right out so you get to get it first. What about the barbecue sandwich? Is it coming back? The smokehouse club? I hope so. I got to look on my. So So you don't choose. You're not able to choose one. No, there's some things I can't do. Hot dog world does not have to worry. I can't sell hot dogs. I can do a lot of different things. Some things I get in trouble for.

 

But no, the products are the products. See, there's no reason for somebody to have your number because they can't call and ask for something else. You have no control over do enjoy... People think it's tough. We have a great customer base and people do get in touch with me to let me know to communicate. And that's what it is. It's communication. If we're not doing something right, I want to know about it. And mainly, people do it because they care about the brand too, which is great. I'm just here to serve and try to make sure everybody's treated with honor, dignity and respect.

 

and they get what they expect and what they pay for. Chick-fil-A is not the cheapest thing in this world. So when you get it, I'm honored that you choose to spend the dollars. I want to make it right. So if it's not going right, I do want to know. So we'll have a lot of respect from Chick-fil-A and for you. All three of my children have worked there and learned a lot. And just from the outside looking in, that means a lot as a father. But then just outside looking in the the team you have, the leaders, it's a great lineup.

 

What's what I love about getting to do this job? I mean, it's great to sell chicken sandwiches and waffle fries, but that can only juice you up so much. The fact that we get to help the people discover more of who God created them to be. hopefully when they leave us, they're better than they were when they came. That's all we can do, Yep. Well, thank you, Joel, very much. My pleasure. Enjoy the day. And thank you all for listening and or watching and keep living local.

 


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